Technical support for multi-functional devices has never been faster or more reliable, thanks to Xpress Support, which features Fuji Xerox (Hong Kong)’s revamped field engineer service team and enhanced one-touch support services on Smart Device 2.0.
In the event of technical issues, users can get connected to an engineer simply through the mobile app. Users can also scan a QR Code displayed on the device to track the service’s progress. The standard of customer service is now elevated to a total new height.